What's Hap-"Pinning" Wednesday

It's Wednesday which means it's time for another round of What's Hap-"Pinning" with Jessi and I!

Did you guys see the Loft sale starting Sunday morning? 40% off AND Free shipping! That free shipping with Loft only seems to come around once a year (Christmas-time), so I was mega surprised and hopped onto my computer to make some purchases as soon as I saw that email.

I'll show you what I got, and then I'm gonna rant a little bit about how Loft ticked me off this weekend with their customer service (or lack thereof).

I have a major problem little obsession with tops. Once you have bottoms you have staples. Tops are what change up your outfits the most I think. And this is why my closet is jam-packed, but that's another story :)
Here's what was in my latest Loft haul:
I love the pretty coral color here and see it being a great transitional Spring piece

{via} $26.99

 This one will obviously be more for next season, but I loved the medallion sweater Loft had earlier this year, and if this is anything like that one, it'll have been worth getting it now for next year:

{via} $32.99

I figure this one will be hit or miss for me. I think it could look good paired under a blazer, or stand-alone with cute skinnies and wedges. We'll see how it fits when it arrives:

{via} $17.70

This one I KNOW is going to be gorgeous. I got it last year, when it wasn't on sale (it was $40 something) to bring my order up to get free shipping. I debated keeping it because the lace detail is SO cute, but I couldn't spend $40 on a t-shirt (remember that, Biana?) For $23, I'll take it tho! #cometomama

{via} $23.70

 This is just a standard tee, but I love Loft tees--and I love blush, so this one should be perfect!

{via} $20.70

*These are NOT affiliate links. This is just me sharing with you some of my finds, in case they intrigue you, too*

And now, here's my rant. I love Loft. I shop there at least once a month, usually, so friends get me gift cards to Loft (and so do kids' parents sometimes too). I went to use a $25 gift card when I checked out Sunday morning, and it was applied to my total. So I go to check out, with my credit card info entered and I get an error message. So then I had to wait until 9am for their customer service lines to open. I called multiple times between 9 and 9:40 and each time I called, I kept getting the message to call back during their "normal business hours" which were listed as 9am on Sundays.

While I was doing that, I was trying to get someone on their Online chat. I started off 3rd in the queue, then moved to 2nd....then back to 3rd.....then back to 2nd. And then for the next 30 minutes I was bounced back and forth between 2nd and 1st place before I finally gave up.

I removed my gift card from my order and lo and behold, it let me check out (even though my gift card was totally valid). 

So I wrote a scathing email to their customer service (since no one actually seemed to be working), and got an email back the next day thanking me for inquiring about the balance of my gift card. Not at ALL what I'd written about. 

I got in touch with customer service on Monday and the only thing they offered me was free shipping the next time I ordered, but I have to call and order it through one of their agents (so, apparently I can't call on the weekend since no one seems to work then). Needless to say, I was pretty ticked off. It was not very good customer service at all, not to mention the time I wasted trying to place this stupid order, and didn't even get to use my gift card. Their customer service has been really good in the past when my order has gotten switched with someone else's (twice!). This time was a big disappointment.

I never thought I'd say this, but I'll think twice before I order from Loft again. Well, after I use my stupid gift card....

Ok, now that that rant is over, it's your turn to link up and share what's hap-"pinning" with you! It doesn't have to be Pinterest related!